Privacy Policy

1. Introduction

Repute Sync LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services at www.reputesync.com.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, and phone number.
• Payment Information: Credit card details and billing address.
• Usage Data: How you interact with our services, IP address.
• Communications: Messages you send us through our chat.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process payments and send billing information
• Send customer support and service-related messages via SMS and email
• Respond to inquiries submitted through our website chat widget
• Improve and personalize your experience
• Comply with legal obligations

4. SMS and Text Messaging

By providing your phone number through our chat widget, you consent to receive customer care text messages from Repute Sync LLC. Message frequency varies based on your interactions. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. This program is limited to customer care purposes and does not include promotional content.

5. Payment Information

We do not store your full payment card information on our servers. All payment data is processed and stored by our PCI-compliant third-party payment processors. We retain only the last four digits of your card number and billing details for record-keeping purposes.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our business (payment processors, SMS providers)
• Law enforcement when required by law
• Business partners with your consent

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications via the unsubscribe link

9. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser. Disabling cookies may affect certain features of our services.

10. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on our website with an updated effective date.